At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better healthcare, no matter where you work within the Northwestern Medicine system. At Northwestern Medicine, we pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, we take care of our employees. Ready to join our quest for better?
The Case Manager Coordinator reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.
The Lead Case Manager acts as resource for members of the case management team when they have questions regarding management of difficult cases or issues that need consultation to resolve. This individual escalates issues to manager when necessary. The Lead Case Manager assists with scheduling PTO coverage and handling coverage plans for sick calls. This position takes rotating call on evenings and weekends opposite manager and covers for manager when they are on PTO. The role also acts as main resource for training new hires to department.
Responsibilities:
Case Management responsibilities:
Required :
Preferred :
Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.
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